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FAQ

   Know before you go

  • Purchase your JapanFest ticket in advance to save money and avoid longer lines at the festival entrance.

  • Take advantage of the group/family ticket (group of 4 or 5) and military personnel & seniors discounts at the door, new this year.

  • Plan ahead to view all your favorite performers, participate activities and visit vendors. Download the event maps and schedules (which will be posted on this website about a week before the event) on your device before your visit.

  • Plan to arrive at the theatre at least 15 minutes before your favorite performance to secure your seat.

  • Avoid the lunch hour to purchase food as much as possible. The lines are much shorter off lunchtime.

  • Note that you may need to sign up in advance to participate in some of the experiential events. It gets full quick.

  • Complete the JapanFest survey to have a chance to win giveaway items and provide feedback to enhance the festival in future years.

  • Some vendors may only accept cash. Although ATMs are available at the venue, bringing some cash can save you time queuing at the ATM.

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Click on each category to find the answer to your questions

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