FAQ

What are the dates and hours?


Sept. 18, Sat. - 10AM - 6PM Sept. 19, Sun. - 10AM - 5PM




Where can I buy tickets?


Purchase mobile tickets in advance to recieve the best deal HERE
★ Children 6 and under FREE ★

🎟 Admission tickets Pricing:

July/August: $10
September: $12
Day of Event: $15

Ticket is valid for one use only on either day of the festival.

Please note that if you are planning on attending both days, you will need to purchase 2 general admission tickets.

Ticket prices will increase the day of the show. No Refunds, No Exchanges.




Where are you located?


Gas South Convention Center (Previously known as Infinite Energy Center)
6400 Sugarloaf Pkwy, Duluth, GA 30097
Gas South District Questions: Info@GasSouthDistrict.com




Parking & Directions


🅿️ Event Parking Rates: $5.00

The option to purchase pre-paid parking ends the day prior to the event.
On-site paid parking is available by credit card upon arrival.

  • Directions
  • Parking Tips
  • Accessable Parking
    • Available on a first-come, first-serve basis
    • Handicapped parking is available in all Gas South Convention Center lots.
    • All spaces require a valid permit to be displayed at all times.
    • Please note that Gas South Convention Center no longer provides trolley service.




Are there volunteer opportunities?


Thank you for your interest in volunteering at JapanFest.
CLICK HERE for volunteer applications.




What are your COVID policies?


Please visit our Terms & Condition to read our COVID-19 policies.

Rules and safety guidelines will be updated depending on the current situation and CDC guidelines.




Services for attendees with disabilities:


JapanFest is happy to provide the following services and information for our attendees with disabilities who plan to attend the 2021 event! We aim to help make the experience as convenient as possible for everyone. Due to the convention’s limited resources, convention staff may be required to discuss reasonable accommodation with you in order to attempt to meet your needs.

WHEELCHAIR/ECV RENTALS
The Center’s wheelchairs are reserved for emergency medical use only. Client’s should plan to provide wheelchairs and other assistance devices for public events as needed.

ACCESSIBILITY FOR THE PHYSICALLY CHALLENGED
Handicapped parking is available in all Gas South Convention Center lots.
All spaces require a valid permit to be displayed at all times.
Please note that Gas South Convention Center no longer provides trolley service.




How do I access my tickets?


Visit our Mobile Ticketing Guide instructions on how to access your digital tickets.